Help Centre
Verify by Tiller
FAQ
General
Verify Portal
Verify App
Data & security
FAQ
General
Security
Verification Process- Mobile app
Portal use - create application
Portal use - settings
Portal use - verification services
Security
Back to home
Help Centre
FAQ
General
Verify Portal
Verify App
Data & security
FAQ
General
Security
Verification Process- Mobile app
Portal use - create application
Portal use - settings
Portal use - verification services
Security
FAQ
Frequently asked questions
General
How does the whole process work?
Can I use Verify Portal on my tablet?
Which device does Verify Portal support?
Which browsers does Verify Portal support?
What is the Verify Admin Portal?
What devices does the Verify app work on?
Has there been any independent review or due diligence conducted of your service?
What is the Verify by Tiller app?
What is a PEP?
What is KYC?
What is digital identity verification?
What checks are performed by Verify?
Who is Verify by Tiller?
What is Verify by Tiller?
See more
Security
Why did I receive an email from Verify by Tiller?
How long does the invite code remain valid for?
Verification Process- Mobile app
Will these check affect my credit score?
Why does the issue date of a utility bill or similar need to be within the last 3 months?
Why do I need to take a picture or upload an image of a proof of address document?
What do you use my address details for?
Why do I need to complete my personal details?
Why do I need to complete these actions?
Is it still possible to use the Verify by Tiller app if my passport does not have NFC?
How does the liveness test work?
What type of identification document is acceptable by Verify by Tiller?
What is a liveness test check?
I can't scan my NFC chip?
Does every passport have NFC technology?
What is the purpose of the NFC chip in passports?
What countries' ID documents can you accept?
See more
Portal use - create application
If I have mistakenly deleted an application, can this be retrieved?
How do I delete an application?
Can I edit my applicant information after sending the invite?
How long does it take for my client to get the email invite from Verify by Tiller?
Where does the email invite to the customer come from?
How can I modify the information of an individual in the application before sending them an invite?
How many individuals or participants can I add under one 'reference'?
How long it take to create a new application?
How to create a new application?
See more
Portal use - settings
Why do I need to set up 'consultants' within the Verify Admin Portal?
Is there any charge for adding more users, and is there a maximum number allowed?
How do I add more users (employees) to my Verify Portal?
Portal use - verification services
PEP & Sanction screening?
Does the electronic address verification service work internationally?
How does the electronic address verification service work?
